Credit for trying
I can see standards for processes, whether service or manufacturing but for managing relationships? Gee have we come thus far that we need a standard on how to behave when working together?Frank Post, Marketing Director of British Standards said,
"With outsourcing and off-shoring becoming typical operations for business, there is an increased emphasis on managing effective external relationships. In larger organizations there is also often a need to manage internal relations between businesses and departments. The new standard on relationship management will provide a structure for managing these effectively".
“The standard will address the most challenging aspect of relationship management by providing a strategic framework to facilitate cooperation and integration. It will have wide applications for Government, Industry and Societal organizations on how to collaborate and manage valuable business relationships,” said Mr Post.
Let see, we already have policies on diversity, affirmative action, sexual harrassment... the list goes on. I guess I answered my own question.
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